Arkan: All courses

3 Courses

Marketing and Customer Service

Preview Course

Marketing and Customer Service

Learn about the best approaches to planning and managing public relations and media.

By following these steps, public relations and media specialists will be able to achieve results that can be measured.

Contributing directly to the success of the institution by enhancing its reputation and improving its relationships.

(1)

AED200

Marketing and Customer Service

Preview Course

Marketing and Customer Service

Determines the importance and characteristics of the customer complaints system.

Learn about the components of the customer complaints system.

Practicing the skills of developing systems based on complaints submitted by customers.

Practicing the skills of building and developing a customer complaints system.

Evaluates the customer complaints system and makes the necessary improvement recommendations for its development.

(0)

AED200

Marketing and Customer Service

Preview Course

Marketing and Customer Service

Developing customer services
Practicing the skills of inventorying and studying customer services.
Employs methods of analyzing and evaluating customer services.
Touches the skills of employing participatory methods in determining the level of quality and efficiency of customer services.
Develops solutions and suggests improvements to customer services.
Develops customer service development skills and applies evaluation methods.

(0)

AED200